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Our cancelation policy

Session Classes

  • Up to 2 weeks prior to the session: full refund less a $15 administration/service fee.
  • 1-2 weeks prior to the session: 80% refund.
  • Less than 1 week prior to the session: non-refundable.
  • Can change day and/or class during the first 3-weeks of the session depending on availability.

Due to COVID-19, we have had to strictly limit class sizes. For this reason, unfortunately, we are unable to offer make-up classes for any absences during the session.

Drop-in Classes

Our regular cancellation policy will be in effect (you may cancel up to 24 hours before the class for any reason). If you have any symptoms of COVID-19, please do not come to the gym. Though we sympathize with everyone’s situation, please note we will not be offering any refunds or class credits for classes cancelled within 24 hours, for any reason. This has been an incredibly difficult time for small businesses, and we still have many fixed expenses to cover such as rent, insurance, heating, etc. We greatly appreciate your support and understanding.

Punch Cards

Cancellations of classes paid for by punch cards are covered under our regular Drop-In Classes Cancellation Policy. All payments for punch cards, workshops, private lessons, and drop-ins are non-refundable and non-transferable.

Groups

  • Up to 2 weeks prior to the session: full refund less a $15 administration/service fee.
  • 1-2 weeks prior to the session: 80% refund.
  • Less than 1 week prior to the session: non-refundable.